Consumer

Does your broadband contract come with a hidden catch?

Explainer Why broadband bills can rise even when you’re in contract

BT, EE, TalkTalk and Vodafone have been named Britain's most complained-about broadband providers in new Ofcom figures, as campaigners call for an end to mid-contract price rises that can add £48 a year to household bills.

Four broadband giants top Ofcom complaints list

The Government recommends households gradually build an emergency kit with practical essentials such as a torch, first aid kit, emergency radio and portable power bank.

Explainer What you need in a Government 3-day emergency kit

M&S Sparks customers can earn up to £15 in festive rewards this Christmas by shopping for eligible drinks, flowers and café treats. Photos by Marks and Spencer.

M&S Sparks shoppers can earn £15 in rewards when Christmas shopping

The compact SumUp card reader helps market traders, craft sellers and small businesses accept contactless and card payments without expensive equipment.

7 side hustles to make extra money before Christmas

M&S has introduced its 2026 Christmas sandwich range alongside seasonal snacks and sweet treats.

M&S Christmas sandwiches and there's plenty of festive favourites

The supermarket says it wants to help customers be well prepared for groceries as the festive season approaches

Asda Christmas delivery slots open today – how to book

We've listed the top 10 highest-rated items in the Sainsbury's Taste the Difference range - and there are definitely some surprises

These are the 10 items Sainsbury's poshest shoppers love the most

Households are being urged to check their broadband bills, as staying on the same deal too long could cost hundreds of pounds a year.

Broadband mistake could cost you £452 a year

Riddell and Fiona enjoyed their last meeting at The Bairnkine, near Jedburgh, where Lucy Tile led a hands-on oatcake workshop.

Rural legacy is celebrated

A shopper carrying red sale bags marked with a bold percentage sign, symbolising seasonal discounts and bargain hunting

Free Top Buys email finds the best UK deals this February
Half term, lighter nights and fresh discounts – our free Top Buys newsletter cuts through fake sales and finds the UK deals that are actually worth your money.
Marc Reeves

Kate Nicholls chair of UKHospitality has spoken about the importance of high streets to the UK and its economy

'I represent the hospitality industry - having more police is vital'

(Photo: Getty Images)

Generous new EV grants offer drivers up to £3,750 off electric cars

(Photo: Pexels)

I'm a card payment expert - 5 mistakes Brits should avoid when abroad

Rosanna trying out the Photo Creator Mini Cam Digital Camera

Photo Creator Mini Cam Digital Camera Compact review: Perfect for kids

I travelled from Sussex to see ABBA Voyage

Unclaimed millions in National Lottery prizes across the UK

Adur & Worthing Councils are offering free support to residents who are ‘struggling to afford their energy bills’. (Photo by DANIEL LEAL/AFP via Getty Images)

Experts say switching now could save you £366 on energy bills

(Photo: Pexels)

Full list of new Openreach exchange areas - what it means for bills

Use this tool to start saving on your energy bills now

This free tool finds deals your supplier doesn’t want you to see

Bills are going up again - unless you act now

Cut energy bills by £388 with this free tool before the cap jumps

You might have spare cash sitting in your energy account - here's how to get it back

Explainer Claim energy refunds and save on bills with hidden account credit

This free tool can save you hundreds on your energy bills

Compare energy prices now before summer rises hit – free tool

L-R - Charlie, Rich, Sophie (Photo: Richard Carter)

Why I always talk to my kids about money — and you should too

(Photo: TOLGA AKMEN/AFP via Getty Images)

Major UK supermarket plans 25 new stores in 2025 - potential locations

Selling your car? Make sure you know its value

Compare top car valuation sites before selling or trading in

(Photo: ADRIEN AUZANNEAU/Hans Lucas/AFP via Getty Images)

Iconic discount chain to open 45 new stores - possible locations

(Photos: Getty Images)

Rising tariffs and a falling pound: how it could affect holiday prices
As the pound weakens and tariffs rise, British holidaymakers could face higher costs 🏖️
Alex Nelson

(Photo: Getty Images)

Post Office plan to outsource branches puts 108 sites at risk – list

Nintendo Switch 2

Nintendo sets strict Switch 2 pre-order rules - to beat scalpers

(Photo: Hollie Adams/Getty Images)

Welcome boost for drivers as petrol prices set to hit four-year low

(Photo: SUSANNAH IRELAND/AFP via Getty Images)

Change to Help to Save scheme opens free cash eligibility to millions

(Photos: Getty Images/CNBC)

UK pensions at risk as Trump tariffs spark fears of 'Black Monday 2'

(Photo: TOLGA AKMEN/AFP via Getty Images)

Date confirmed for closure of major UK supermarket's remaining cafes

Picture by SHAUN CURRY/AFP via Getty Images

Check for these unclaimed Lottery tickets before time runs out

(Photo: Getty Images)

Household Support Fund - when councils will announce funding details

Nintendo Switch 2 will arrive on June 5.

Amazon sets out rules for Nintendo Switch 2 pre-orders

(Photo: TOLGA AKMEN/AFP via Getty Images)

Lidl will let shoppers reserve middle aisle items - including a robot

(Photo: Peter Macdiarmid/Getty Images)

Major retail closures - the stores confirmed to shut in April 2025

Nintendo Switch 2

Where you can pre-order a Nintendo Switch 2 right now

(Photo: BRENDAN SMIALOWSKI/AFP via Getty Images)

Costly tariffs on Trump's Liberation Day: how it could hit your wallet

Nintendo Switch 2 will arrive on June 5.

Nintendo Switch 2 game prices revealed - what it is

(Photo: Pexels)

Expert tips for managing stress and improving your work-life balance

Filling out a lottery ticket.

£9.6m worth of unclaimed lottery tickets in UK - locations and numbers

First look at Nintendo Switch 2

How to pre-order Nintendo Switch 2 - details
Nintendo Switch 2 is finally set to arrive - but how can you pre-order it? 🎮
Matthew Mohan-Hickson

(Photo: Oli Scarff/Getty Images)

New UK entry 'visa' rules come into force - how ETAs affect you

(Photo: JUSTIN TALLIS/AFP via Getty Images)

Energy firm collapse leaves 1000s in limbo - what customers should do

(Photo: Andrew Harnik/Getty Images)

Liberation Day: wide Trump tariffs expected - what it means for the UK

(Photos: Pexels/Getty Images)

Martin Lewis explains how to 'beat' April 5 pension boost deadline

First look at Nintendo Switch 2

What time the Nintendo Switch 2 Direct will start and end

(Photo: Stephen Chernin/Getty Images)

Swedish homeware brand to open smaller stores in ex-Homebase locations

(Photo: Getty Images)

Urgent deadline to boost State Pension with NI top-ups looms

(Photo: Ethan Miller/Getty Images)

Iconic US restaurant chain with UK stores files for bankruptcy

Bills are going up from April 1 (Photo: Danny Lawson)

The 5 areas worst hit by Awful April's severe bill hikes

Gareth used a company’s online quote service to see if he could save some money

How I saved £140 a month on bills during ‘Awful April’

Latest from NationalWorld.com

Maryam Moshiri will appear in Taskmaster’s New Year Treat after becoming known for a viral BBC News moment in which she was accidentally shown making a middle-finger gesture during a studio countdown.

Maryam Moshiri joins Taskmaster after cancer battle

Is a Sudden Stratospheric Warming about to deliver a massive cold snap in the UK? It could, but it’s not that simple.

Explainer Sudden stratospheric warming: What could it mean for the UK weather?

Kevin the Carrot and Chantenay launch a search for missing Cauli Dog in Aldi's 2026 Christmas advert.

Shoppers hail Aldi's Christmas advert 'the best' one - watch it here

A Ryanair flight from Madrid was caught up in Thursday’s disruption (photo by Jaime REINA / AFP via Getty Images)

Plane bomb threats: all flights and airports affected

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