Gold star award for Gattonside guesthouse

Fauhope Country House bed-and-breakfast, near Gattonside, has gone above and beyond to achieve a five-star gold quality assurance award.

Friday, 28th October 2016, 3:21 pm
Updated Monday, 31st October 2016, 8:40 am
VisitScotland regional director Doug Wilson with Sheila Robson, owner of Fauhope Country House B&B.

The guesthouse, which boasts its own in-house beauty thereapist, achieved the highest accolade awarded by VisitScotland’s Quality Assurance scheme following its latest grading visit.

The three-bedroom bedroom boutique guesthouse has been commended on its customer care and hospitality and a commitment to development and training.

Owner Sheila Robson, said: “All of us at Fauhope are delighted to have been awarded the five-star gold award from VisitScotland.

“We aim to give every guest the best possible experience of our home and indeed the Scottish Borders as a whole, from the friendliest welcome to the soundest sleep, followed by the heartiest breakfast.

“Everything we do is with our guests’ comfort and relaxation in mind, and this award is a wonderful recognition of our efforts. It makes what we do feel very worthwhile.

“We look forward to living up to the award over the coming months and years.”

Located on the outskirts of Gattonside, Fauhope Country House offers views of the Eildon Hills and the River Tweed.

It is one of only four establishments in the region to hold the coveted title after joining the School House outside Jedburgh, Kingsmuir House in Peebles and Willow Court in Jedburgh, all already been recognised for their customer care and hospitality.

Doug Wilson, regional director of VisitScotland, said: “Congratulations to Fauhope Country House bed-and-breakfast on receiving this well-deserved accolade.

“The award is a welcome boost to the business as well as the region as a whole.

“Quality assurance is about much more than just the stars on your door – it’s about the entire visitor experience. It’s about investing in your business and making it as economically sustainable, and profitable as it can possibly be.”