Exam help is just a call away

A HELPLINE is to be launched for schoolchildren and college students from the Borders who do not secure the grades they hoped for when exam results are announced next month

Education experts believe it will help ease the strain faced by students and their families when results do not come up to expectations.

The free-call number 0808 100 8000 will be opened by Skills Development Scotland on August 4 – the day results are released.

It will offer information and guidance to young people across the country receiving their SQA qualifications, including Highers and Standard Grades, and their parents or carers.

Skills Development Scotland’s chief executive Damien Yeates said: “Our helpline will be live from early morning to offer young people and their parents all the advice they need as soon as their results are received.

“Our advice is – as always – not to panic. If people don’t get the results they were anticipating they should contact the helpline and speak to our advisers.

“They can give them all the information, advice and assistance they need.

“We find that while this can be a difficult time for some students, it can also be difficult for their mothers, fathers or carers. Parents often make the call on behalf of their sons and daughters who may be too upset to call the helpline themselves.

“Making the call is what is important, because it is the vital first step in finding out what options are available.”

Advisers can offer the latest information on UCAS course vacancies at colleges and universities across the UK.

And they can also discuss confirmation and clearing, employment, training opportunities and exam resits.

The exam results helpline will run from 8am until 8pm on August 4 and 5, from 9am until 5pm until August 26 and from 9am until noon on August 27.

Further information is available on the Skills Development Scotland website – www.skillsdevelopmentscotland.co.uk

Borders students will be among 160,000 young people in Scotland who will receive their exam results via email, text or post on August 4.