A community banker has been given the job of helping Royal Bank of Scotland customers left in the lurch by the closures of its Selkirk and Hawick branches.
Amanda Baitup has been appointed as RSB’s community banker for the Borders, and she will be holding drop-in sessions at Selkirk’s Market Place post office every Tuesday from 9.30am to 11.30am, and at the Chest, Heart and Stroke community hub in Hawick, every Tuesday from 1pm to 3pm.
Amanda, who has worked for RBS in retail banking for 18 years, said: “I always look forward to my weekly drop-in sessions and am happy for the opportunity to meet and support more of my customers in Selkirk and Hawick.
“The impact of technological changes on the way people bank with us has been dramatic, but we’re also aware that some people prefer a face-to-face channel for their banking”
“I help customers understand our many ways to bank and deliver presentations and support on fraud, scams and digital security to help our communities keep their money safe.”
Selkirk post office boss Caroline Penman said: “The service is going really well, and it’s lovely to have Amanda as part of our team.”
Customers are able to withdraw cash and deposit both cheques and cash at the town’s post offices.
Also, a mobile van will visit the Haugh Car Park in Hawick every Monday from 1.25pm to 2.10pm and every Friday from 2pm to 2.45pm.
Customers can also withdraw cash and deposit cheques and cash at the Sandbed post office.
Selkirk’s High Street RBS branch was the first of five in the region to be closed this summer, shutting in May.