Missing payments for NatWest/RBS customers

File photo dated 04/09/14 of NatWest bank branch in Beaconsfield, Buckinghamshire, as NatWest owner Royal Bank of Scotland has said account payments are missing for some customers across its banking brands after the group suffered a technical glitch. PRESS ASSOCIATION Photo. Issue date: Wednesday June 17, 2015. See PA story CITY RBS. Photo credit should read: Jonathan Brady/PA Wire
File photo dated 04/09/14 of NatWest bank branch in Beaconsfield, Buckinghamshire, as NatWest owner Royal Bank of Scotland has said account payments are missing for some customers across its banking brands after the group suffered a technical glitch. PRESS ASSOCIATION Photo. Issue date: Wednesday June 17, 2015. See PA story CITY RBS. Photo credit should read: Jonathan Brady/PA Wire

NatWest parent Royal Bank of Scotland today said account payments were missing for some customers across its banking brands after being hit by a technical glitch.

The group said an issue with its “overnight process” meant some customers of NatWest, Royal Bank of Scotland, Ulster Bank and private bank Coutts had not seen credits or direct debits applied to their accounts.

It said the problem was ongoing, but stressed it was working to resolve the problem as quickly as possible.