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Inspector calls for further improvements at care home

An inspector has expressed concerns about the quality of some physical areas of a Selkirk care home, despite noting various improvements.

Dave Hutchinson inspected privately-run Thornfield House earlier this year, but his report has only been published by the Care Inspectorate this month.

Mr Hutchinson said: “We found a positive atmosphere in the care home and observed staff providing support in a way which encouraged independence and choice.

“Residents and relatives visiting the service gave positive replies to a range of user satisfaction questions.”

However, he added: “We continue to have concerns about the quality of the physical environment.

“Health and safety concerns discussed in the previous report had been rectified however further investment is needed to ensure that levels of decor and fittings are in keeping with a care home for older people.”

Mr Hutchinson graded the care home ‘Good’ for quality of care and support and ‘Adequate’ for quality of environment, staffing, and management and leadership.

In his report Mr Hutchinson said he observed a “positive rapport” between staff and residents during his two inspection visits.

He added that one resident’s relative stated of the home: “All we can say is sometimes thank you does not feel enough.”

Thornfield House can operate with up to 25 residents.

 

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