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Bank introduces mobile branch service to Borders

John Lamont

John Lamont

The Royal Bank of Scotland has launched its new mobile branch service, which will serve Newtown St Boswells, Greenlaw and Chirnside and surrounding areas when the banks close next month.

The closure of the permanent branches has come as a response to declining customer usage, with the bank stating that footfall had dropped by 30 per cent.

This week John Lamont MSP visited the mobile branch in Greenlaw and Newtown to speak to residents about its introduction.

Mr Lamont said: “It was great to see the new RBS mobile branch in person, and to discuss what Borders residents thought of the new service.

“I know that many locals were bitterly disappointed to hear that their local branches would be shutting, and they were interested to see what this replacement service would offer.”

He added: “Many of those I spoke to were pleased to see the facilities on offer, and that they will be able to access many of the service available in a normal branch.

“It is especially welcome that the mobile branches will be visiting areas outside of those which currently have branches in them.

“I know that for many customers this will reduce their journey times significantly and actually make banking more convenient.”

The mobile branch will visit each area twice a week.

 

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