GPs failed to spot cancer

Two doctors have been advised to apologise for failing to recognise the symptoms of thyroid cancer in a patient, writes Kenny Paterson.

A report by the Scottish Public Services Ombudsman upheld a complaint from the family of the woman – Mrs A – who was only diagnosed when she moved to another medical centre at the start of 2011.

The report does not name the practice involved.

Dr Sheena MacDonald, medical director with NHS Borders, said: “While complaints about the care received from independent contractors are usually managed by their practice, NHS Borders agreed to handle Mrs A’s complaint as the GP practice concerned had closed.

“We were happy to support the investigation into Mrs A’s complaint as we appreciated the stress the situation had caused her and her family. We will continue to liaise with the doctors concerned.”