EE apologise after mobile phone issues in Walkerburn and Innerleithen

No mobile phone signal in the Ettrick Valley.
No mobile phone signal in the Ettrick Valley.
0
Have your say

Mobile phone users in Walkerburn and Innerleithen are connected again after nine days of disruptions.

An EE spokesperson, who operate the mast responsible for the issues, said today: “We are aware that customers in the Innerleithen area have been experiencing some problems with coverage.

“The disruption was due to a technical fault at a local mast which has now been fixed.

“Customers should now be receiving full coverage again and we apologise for any inconvenience caused.”

The signal problems began on July 8, and on the Facebook page set up by disgruntled phone users, named Innerleithen and Walkerburn Campaign for Signal Back, one post today said: “Make sure you all push for some form of compensation as nobody should have to go nine days with no signal especially with the prices some of us pay for our contracts!!”

As yet, The Southern has not yet had a respond from EE on whether customers will be entitled to compensation.