Bus driver Steven Godfrey, 41, from Bonchester Bridge, has been given a special internal “Superstar” award by his company, First Scotland East, after he came to the rescue of a middle aged couple involved in a road accident.
Steven was driving First’s Service 68 from Jedburgh to Galashiels and at Ancrum he came across a BMW x5, which had obviously just been involved in a crash.
“The car was on its side and judging by how badly it was damaged, it had obviously been involved in a very nasty incident,” said Steven, who works from the Galashiels depot. “It did not appear as if any other vehicle was involved, but it was clear that they had collided with some trees on the side of the road.
“There was smoke emanating from the vehicle, so I knew the accident had happened just a couple of minutes beforehand.
“I parked the bus, and approached the car. The couple were trapped inside, but I was able to communicate with them.
“As per my safety training at First Scotland East, I asked if the ignition was turned off, and then set about trying to get them free. I was very concerned that the engine would go up in flames and so I knew that getting them free safely and quickly was critical.”
Steven, a driver with First since 2009, continued: “By now another motorist had stopped to provide help and suggested we try to pull them through the window, but I was really concerned this would upset the balance of the car and cause further injury.
“I decided it was much safer to gain access via the boot. So we quickly removed the headrests to create enough space so that we could set them free.
“We got them out via the boot and I immediately escorted them on board the bus, reassuring them that the emergency services were on their way, and that everything would be fine.
“It looked as if they had a few nasty cuts and bruises and were obviously in shock. It was a miracle that they escaped from the wreckage without serious injury.”
Steven added: “I am delighted to have received the award, but I’m just relieved that the couple were not seriously injured. I think, put in my position, anyone would have tried to assist.”
John Gorman, operations director for First Scotland East, said: “Steven’s quick thinking and heroic actions could have saved the couple’s lives. I’m very proud of his actions – he fully deserves his Superstar award.
“We actively encourage our customers and colleagues to nominate our drivers for Superstar awards – those that have shown outstanding customer service and gone beyond the call of duty.”
First’s Superstar scheme recognises outstanding behaviour by staff. Nominations are received from colleagues and customers each month and the winner is presented with £100 worth of shopping vouchers.
To nominate a bus driver for a Superstar award, please visit www.firstgroup.com/superstars, call customer services on 08708 727271 or email email@example.com.