Secretary of State impressed by Gala firm


The subject of next month’s independence referendum cropped up during a visit to Galashiels by Scottish Secretary, Alistair Carmichael.

Mr Carmichael was in the Borders to visit Nether Road-based firm, Sykes Global Services.

Sykes is an expert in order fulfilment and has an impressive list of clients, including Proctor & Gamble, Tesco, and crisp manufacturer Pringles.

Sykes has built itself up to be a major player in the market, thanks to a combination of an extremely efficient operating model and a focus on excellent customer service.

Mr Carmichael, who was accompanied by local MP Michael Moore, told The Southern he had been impressed by what he had seen on his first visit to the company.

“I was certainly very impressed by what they are doing at Sykes. They are innovative and continually looking to add value to the service they give to customers,” he told us.

Mr Carmichael met staff and members of the company’s management team, and said the looming referendum was among the issues discussed.

He said: “Everyone I meet at the moment naturally wants to talk about the independence referendum. For a company like this, with a global reach, a single integrated UK market is very important.”

Sykes director, Les Torrance, added: “We appreciated the opportunity to showcase our business services, which have been in the Borders for generations.”